Last updated: April 2026

1. Introduction

Welcome to LOVASKIN, operated by NOVELLIA EUROPE SPRL. These Terms of Service govern your use of our website at lovaskin.com and any purchases you make through our online store.

By accessing our website or making a purchase, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page and your continued use of the website after changes are posted constitutes your acceptance.

2. Eligibility

To use our website and purchase our products, you must:

•       Be at least the age of majority in your country or region of residence

•       Have obtained permission from a parent or guardian if you are a minor

•       Not use our products or services for any illegal or unauthorised purpose

•       Comply with all applicable laws in your jurisdiction

3. Orders and Account Information

When placing an order, you agree to:

•       Provide current, complete, and accurate information

•       Promptly update your email address, shipping address, and payment information as needed

•       Ensure all information provided is truthful and not misleading

We reserve the right to refuse or cancel any order at our discretion, limit quantities, or cancel orders where we detect inaccurate or fraudulent information.

4. Products and Pricing

Products may be available exclusively online and in limited quantities. We reserve the right to discontinue any product at any time without notice. Product images are displayed as accurately as possible, but we cannot guarantee exact colour reproduction on all devices.

All prices are subject to change without notice. We are not liable for any price changes or modifications.

5. Returns and Refunds

All returns and refunds are subject to our Returns and Refund Policy, which can be found on our website. Please review this policy carefully before making a purchase.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, videos, and design, is the exclusive property of NOVELLIA EUROPE SPRL or its content suppliers and is protected by Belgian and international intellectual property laws. Reproduction, distribution, or use of any content without our prior written consent is strictly prohibited.

7. User Conduct

You agree not to:

•       Use our website for any unlawful purpose

•       Transmit viruses, malware, or any harmful code

•       Harass, abuse, or harm others

•       Submit false or misleading information

•       Collect personal information of other users

•       Engage in spam or phishing activities

•       Interfere with the security or functionality of our website

•       Violate any intellectual property rights

If you submit reviews, comments, or feedback, you grant us a perpetual, royalty-free licence to use, publish, and distribute your content. You confirm your submissions do not violate any third-party rights.

8. Third-Party Services and Links

Our website is hosted by Shopify Inc. and may include links to or tools from third-party services. These are provided for your convenience. We do not monitor or control third-party content and accept no responsibility for it. Your use of third-party tools is at your own risk.

9. Privacy

Your personal information is governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

10. Disclaimers and Limitation of Liability

We do not guarantee that our website will be uninterrupted, error-free, or secure at all times. All products and services are provided 'as is' and 'as available'.

To the maximum extent permitted by law, NOVELLIA EUROPE SPRL, its directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of our website or products. Some jurisdictions do not allow exclusion of certain warranties, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless NOVELLIA EUROPE SPRL and its affiliates, officers, directors, agents, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from your breach of these Terms of Service, violation of any law, or use of our website or products.

12. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of Belgium. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Brabant Wallon, Belgium.

13. Severability

If any provision of these Terms of Service is found to be unlawful or unenforceable, that provision will be removed. The remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

14. Termination

You may stop using our website and services at any time. We may terminate or suspend your access immediately, without notice, if you breach these Terms of Service, we suspect fraudulent activity, or we determine termination is necessary in our sole discretion. All obligations incurred before termination remain valid.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy and Returns and Refund Policy, constitute the entire agreement between you and NOVELLIA EUROPE SPRL. They supersede any prior agreements, communications, or proposals.

16. Contact

If you have any questions about these Terms of Service, please contact us:

NOVELLIA EUROPE SPRL (trading as LOVASKIN)

16 Place de l'Université, 1348 Louvain-la-Neuve, Belgium

Company registration number: 0836.035.080

VAT number: BE0836035080

Email: contact@lovaskin.com

LOVASKIN — NOVELLIA EUROPE SPRL | contact@lovaskin.com | lovaskin.com | April 2026